When does a liquor licensee's duty of care to patrons begin?

The duty of care for a liquor licensee to their patrons begins when the patrons enter the licensed premises. This legal obligation encompasses ensuring a safe environment for all guests as soon as they cross the threshold of the establishment. The rationale behind this is that the licensee must take responsibility for the safety of patrons from the moment they arrive, regardless of whether they have been served drinks or are seated.

As patrons enter, the licensee is expected to ensure that they do not face any foreseeable risks, such as injury due to improper conditions or service. This duty continues throughout the patrons' stay, highlighting the importance of vigilance and management of any potential hazards, thereby safeguarding the patrons' well-being during their entire visit.