What is the appropriate action for a server when a customer requests a bill that includes alcohol, and the server is underage?

Prepare for the ProServe Certification with practice quizzes featuring multiple-choice questions and explanations. Boost your readiness for the exam effectively!

When a customer requests a bill that includes alcohol and the server is underage, the most appropriate action is to ask a server aged 18 or older to complete the sale. This approach adheres to legal regulations surrounding alcohol sales, which often prohibit anyone under a certain age from selling or serving alcoholic beverages. By having an adult server complete the sale, the establishment ensures compliance with the laws and protects both the customer and the business.

This practice also maintains the integrity of the service environment, minimizing the risk of potential fines or legal issues that can arise from underage sales. In a restaurant or bar setting, it's not uncommon for there to be specific protocols to follow in these scenarios, which may include involving a qualified server who meets the age requirements for alcohol sales.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy