What is expected from liquor licensees when it comes to serving intoxicated patrons?

Licensees are expected to monitor the behavior of their patrons and act responsibly to ensure the safety and well-being of all customers. This includes recognizing signs of intoxication, managing the situation appropriately, and taking necessary steps to prevent further alcohol consumption by patrons who are already intoxicated. Such actions demonstrate a commitment to responsible service and compliance with legal obligations concerning liquor licenses.

Encouraging patrons to drink more slowly or providing complimentary food and drinks can be seen as tactics to mitigate the effects of intoxication, but they do not replace the need for proactive monitoring and intervention. Continuing to serve intoxicated customers until they ask to leave not only poses a risk to the individual but also implicates the licensee in potential legal issues and liability. Responsible service means making judgments that prioritize safety over service.