What indicates a risk in the context of customer safety at a licensed venue?

The correct answer highlights a tangible and immediate concern for customer safety. When a patron trips over broken flooring, it presents a direct risk of injury not only to the individual involved but also to other patrons in the vicinity. Broken flooring can lead to falls and hazardous situations, making it essential for management to address such safety hazards to prevent accidents and ensure a safe environment for all customers.

Recognizing and acting upon physical safety risks is crucial in the hospitality industry, as maintaining a safe venue is foundational to customer well-being and compliance with safety regulations.

Other options may indicate customer dissatisfaction or compliance issues, but they do not present an immediate and direct threat to patron safety like broken flooring does. For instance, valid ID demonstrates compliance with age-related legalities, slow service may lead to frustration but does not endanger physical safety, and the presence of a minor can point to potential legal complications but doesn’t inherently imply an unsafe environment.